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Relaxing massage session for first-time client at A Touch of Serenity in Alexandria, VA.

FIRST TIME APPOINTMENT INFORMATION

EVERYTHING YOU NEED TO KNOW BEFORE YOUR FIRST APPOINTMENT

Welcome to A Touch of Serenity! We are looking forward to meeting you. Please read through this section of our website to learn everything you will need to know before your first visit. 

Appointments Are Required

We are open 7 days a week by appointment only.  We do not accept ANY walk-ins. To schedule, you can call or schedule online.  PLEASE NOTE: All couples appointments must be scheduled via phone in order to ensure your appointments are scheduled in the couples suite. 

p: 571.419.8543

Online Booking

New Client Specials

New clients can receive $30 off their first classic massage or 15% off their first classic facial. The New client special  may not be combined with any other offers or discounts.

 Intake Forms

All first time clients must submit the required massage or facial intake form online prior to your appointment so your therapist or esthetician can prepare for your session.  You will receive the link to submit your form in the required forms section of the appointment booking confirmation email you will receive upon scheduling your appointment.

Arrival Time

Please plan to arrive about 5-10 minutes early. If you arrive earlier than 15 minutes before your appointment start time, our suite door may still be locked. If you arrive late for your appointment, you may only be able to receive the remaining time of your session. 

Address & Parking

Our address is 6218 B Old Franconia Rd. Alexandria VA 22310. We are located on the second floor in suite B. Please note: we do not have an elevator. 

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We have free parking in our parking lot. You may park in any available space

Cancellation Policy

We require 48 hours notice to cancel or reschedule multiple or couples appointment bookings and 24 hours notice to cancel or reschedule a single appointment booking. We do require a credit card at the time of scheduling your appointment. This card will not be charged unless you fail to provide the applicable 24-48 hours notice to cancel or reschedule your appointment. To cancel or reschedule, you will need to call or email. Please visit the FAQs section of our website for a list of all cancellation fees.

INTERESTED IN BUYING A NEW CLIENT GIFT CARD FOR SOMEONE?

Visit the gift cards section of our website for everything you need to know about purchasing a gift card for a new client. 

Still have unanswered questions? Visit the FAQ page or give us a call (571) 419-8543 or send us an email (atouchofserenity31@gmail.com)

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