MASSAGE AND APPOINTMENT POLICIES

RETURN POLICY

All sales are final on all purchases. If you have any questions, please feel free to email us at atouchofserenity31@gmail.com

Serenity-themed candles and greenery set on a light wooden surface, symbolizing relaxation and peaceful ambiance at A Touch of Serenity massage spa.

Massage stones, wooden bowls, and bath salts arranged on a bamboo mat, creating a calming spa environment at A Touch of Serenity.

PRIVACY POLICY

A Touch of Serenity cares deeply about the privacy of its visitors. Upon scheduling an appointment (online or over the phone) you will be required to provide your name, email address, phone number, and a credit card. We do not ever share or sell your personal information. Your email address and phone number are required for appointment communication purposes only. Please note that we do not charge the credit card provided at the time of scheduling. We require this information at the time of booking to ensure our appointment cancellation policy. We require 24-48 hours notice to cancel or reschedule an appointment without incurring any late cancel fee.

CANCELLATION POLICY

A Touch of Serenity is an appointment based spa. We do not accept ANY walk-ins. Appointments can be scheduled by phone or online. If you need to cancel or reschedule an appointment, please call or email with 24-48 hours notice to avoid being charged any late cancel/reschedule fees. We require 48 hours notice to cancel or reschedule multiple or couples appointment bookings and we require 24 hours notice to cancel or reschedule single appointment bookings. The late cancellation fees are as follows; $50 for a 60 minute classic service. $75 for a 90 minute classic service. $100 for a 2 hour classic service. 50% of the price of the service for specialty services, facials, waxing services, and body scrubs.

Glass bottle of massage oil placed on a glass plate with white flowers, creating a serene and relaxing atmosphere at A Touch of Serenity.

Lit candles in a serene spa setting with eucalyptus, creating a calming ambiance at A Touch of Serenity.

COMFORT POLICY

It is important to us that you are always comfortable during your session. Please be sure to let yout therapist know DURING your session if anything in the room or anything about the facial or massage techniques need to be modified.

COVID 19 POLICIES

We are currently operating under our Level 0 COVID 19 policies. Please visit the COVID19 safety section of our website for more information

COVID 19 SAFETY

Natural skincare products with flowers, promoting wellness and relaxation at A Touch of Serenity.