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A Touch of Serenity

massage for peace of mind, massage for peace of body

ONLINE SCHEDULING FOR A TOUCH OF SERENITY

8 things to know before scheduling online.



1. 

We have a new client special for your first visit with us!

$60 sixty-minute Swedish, deep tissue, or prenatal massage. 

When scheduling your appointment simply select the desired 

60 minute Swedish, deep tissue, or prenatal option. please note:

this introductory session may not be combined with ANY other

offers or discounts.


2. 

If you are scheduling an appointment for someone other than yourself, 

BOOK THE APPOINTMENT USING THEIR NAME. You will need to create

a separate Mindbody account for this person then book the appointment using 

their Mindbody account. If you did not book the appointment under their name, 

email us and we will make the change for you ([email protected])


3.

If you have a gift card, be sure to mention your gift card number after you

schedule your appointment. To provide your gift card information you can call, 

email, or leave a note in the appointment booking notes section.

571.419.8543 or atou[email protected]


4.

Your appointment is NOT booked until we have APPROVED your request.

Once your request for your desired appointment date and time has been submitted,

you will receive an email or message notifying you that your request was successfully

submitted. Your appointment is NOT booked until we have APPROVED your request. 


5.

Once we have received your appointment request, you will receive a follow up 

email letting you know whether we were able to approve OR not approve 

your request for that particular date and time. Sometimes scheduling conflicts 

can occur so please be on the lookout for this follow up approval or denial email. 

We typically approve (or deny) all appointment requests within 1-2 hours of 

your submission.


6.

If you do not receive ANY emails or messages from us after your request has 

been submitted one of two things has happened;  


1) your request was NOT successfully submitted, please try again

OR 

2) you do NOT have the "subscribe to email/text notifications and reminders" boxes 

selected on your Mindbody account. If you are concerned that this was the reason you did not 

receive any follow up emails or messages from us please call (571.419.8543) 

or email ([email protected]so we can determine if your appointment 

request was received. 


7.

If you do not see any available appointment dates or times that work for you, 

send us an email at [email protected] with your desired date and

time preferences so we can add you to the waitlist. You will be notified in the event 

of a cancellation. 

8.

Cancellation policy: To cancel or reschedule your appointment you will need to call or email with at least 12 hours notice.

You will be required to provide a credit card at the time you schedule your appointment. This credit card will NOT be charged unless you do not provide at least 12 hours notice to cancel or reschedule your appointment. If you do not have any prepaid sessions on your account, you will be charged a late cancel fee. Please note; we will ALWAYS try to re-book your time slot before charging you a late cancel fee or redeeming a prepaid session. If we are not successful in re-booking your appointment, the late cancel fees are as follows;

$50 for a 60 minute session, $75 for a 90 minute session, $100 for a 120 minute session. 


Therapists Schedules

EARL: Wednesdays 11am - 7pm

(to schedule with Earl, you may call, email, or schedule online)

------

JASMINE: Fridays 2:30pm - 7pm and Saturdays 11am - 4:30pm

(to schedule with Jasmine, you must call or email)

------

NOEL: Everyday 10am - 7pm

(to schedule with Noel, you may call, email, or schedule online)

------

TIM: Mondays 12pm - 8pm and Thursdays 12pm - 8pm 

(to schedule with Tim, you may call, email, or schedule online)

please note: if you do not see any available times appear in the online scheduler 

on a particular date, there is no availability remaining for that day. 

Looking for a last minute appointment?

Use this quick reference below to see what appointments

are available within the next few days


THE NEXT AVAILABLE APPOINTMENTS ARE ON...

  • Wednesday October 23rd in the morning and afternoon (with Earl)
  • Monday October 28th in the afternoon (with Tim)
  • Wednesday October 30th in the afternoon (with Earl)

PLEASE NOTE: If the above availability is for a same day appointment, 
you will need to call or email to schedule. Otherwise, you may schedule online below.

571.419.8543 or [email protected]

Sign up for our VIP text list to be notified about any exclusive deals or last minute updates

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Don't see any available appointment times that work for you? 

Send us an email requesting to be added to the waitlist for your desired appointment dates AND times. 

You will be notified in the event of any cancellations. 

[email protected]