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A Touch of Serenity

massage for peace of mind, massage for peace of body

ONLINE SCHEDULING FOR A TOUCH OF SERENITY

5 things to know before scheduling online.



1. 

Your appointment is NOT booked until we have APPROVED your request. 

Once your request for your desired appointment date and time has been submitted,

you will receive an email or message notifying you that your request was successfully

submitted. Your appointment is NOT booked until we have APPROVED your request. 


2.

If you are scheduling an appointment for someone other than yourself,

BOOK THE APPOINTMENT USING THEIR NAME. If you did not 

book their appointment under their name, email us and we will make the

change for you. [email protected]


3.

Once we have received your appointment request, you will receive ANOTHER email

from us letting you know whether we were able to approve OR not approve 

your request for that particular date and time. Sometimes scheduling conflicts 

can occur so please be on the lookout for this follow up approval or denial email. 


4.

If you do not receive ANY emails from us after your request has 

been submitted one of two things has happened;  


1) your request was not successfully submitted, please try again

OR 

2) you do not have the "subscribe to email notifications and reminders" box 

selected on your mindbody account. If you are concerned that this was the reason you did not 

receive any follow up emails from us please call (571.419.8543) or email ([email protected]

so we can determine if your appointment request was received.


5.
Cancellation Policy

To cancel your appointment you will need to call or email.

You will be required to provide a credit card at the time you schedule your appointment. This credit card will NOT be charged unless you do not provide at least 12 hours notice to cancel or reschedule your appointment. If you do not have any prepaid sessions on your account, you will be charged a late cancel fee. Please note; we will ALWAYS try to re-book your time slot before charging you a late cancel fee or redeeming a prepaid session. If we are not successful in re-booking your appointment, the late cancel fees are as follows;

$50 for a 60 minute session, $75 for a 90 minute session, $100 for a 120 minute session. 


PLEASE NOTE: Noel will not be available for appointment scheduling on the following dates; 

April 25th - April 30th


LOOKING FOR A LAST MINUTE APPOINTMENT? 

Use this quick reference below to see what appointments

are available within the next few days


  • There is no more availability in April. Please email us to be added to the waitlist in the event of any cancellations. 

PLEASE NOTE: If the above availability is for a same day appointment, 
you will need to call or email to schedule. Otherwise, you may schedule online.

571.419.8543 or [email protected]

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Don't see any available appointment times that work for you? Send us an email requesting to be added to the waitlist for your desired appointment dates AND times. You will be notified in the event of any cancellations. 

[email protected]